Booking Terms & Conditions
By reserving a table in advance, you agree to the following terms.
Booking Confirmation
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All reservations are subject to availability and will be confirmed via email.
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For all reservations, we require card details to secure your booking. These details are securely kept with a third party called stripe and will only be charged if the cancellation terms are not met. Your booking will automatically incur a fee of £25 per person, if we do not receive 24 hours notice of any cancellations or if you do not show up on the night.
Arrival Time
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Please arrive on time for your reservation, The carpark can be busy during peak times.
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Your booking ensures that a table will be available to you for a maximum of 1 hour and 45 minutes, after which they will be re-booked for another customer. Time begins from the agreed reservation time and is regardless of the time of arrival.
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Tables will be held for 15minutes past the reservation time before being released.
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If you arrive more than 15minutes past your reservation time, your table may no longer be available or our kitchen may be closed.
Group Bookings
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For Groups of 12 or more, a £10 deposit is required to secure the booking.
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A Pre Order is required for all group bookings and must be submitted 48 hours in advance.
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Deposits are non-refundable in the event of no-shows or cancellation of less than 7 days notice.
Garden Tables
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We do not accept bookings for the garden due to ever changing weather conditions. Seating in the garden is on a first come, first served basis only.
Wait Times for food
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During peak times or large group bookings, food times may vary.
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During peak times our wait time would typically be at least 30 minutes, our team will keep you informed of any delays.
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We appreciate your patience while we prepare food, fresh to order.
Weather Conditions
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In the event of severe or unsafe weather conditions, we may need to close at short notice.
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If this happens, we will endeavour to contact all reservations as soon as possible.
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All deposits will be returned. No other compensation or liability is accepted for weather related disruptions.